Skip to main content

Candidate Meeting Agenda – Technical Consultant Role

1. Upfront

  • Info from HR: (insert HR notes here)

  • First impression / idea: (Candidate has ....)


2. Introduction

Who are we? (Worldline, TC team, Ben)

  • Worldline TC team: 7 technical experts, covering e-commerce onboardings (GoPay)

  • Customers: ~120 major accounts (Asda, TUI, Decathlon, Fnac, SNCB…)

  • Organization:

    • CSM/CPM/KAM: Customer Service Managers, Project, Account Managers...

    • L1 Admin & L1 Tech: daily issues

    • L2 Tech: tooling access, prep for L3/L4

    • L1 TC: Integration & advanced support

  • Team rhythm:

    • Bi-weekly 1-2-1's

    • Weekly team meeting (internal/company topics)

    • Weekly customer meeting (burning topics)

    • Monthly team day (learning & collaboration)

  • Today I've open positions for 2 internals, 2 externals

Who am I? (Ben)

  • More than 30 years in IT, 20 years network engineer, 5 years Linux/datacenter management

  • Live with girlfriend, father of a 11-year-old daughter

  • Passions: technology, home automation, motorcycle driving

  • Very open to comments and suggestions


3. Candidate Introduction

  • “Tell us about yourself — background, technical teams, onboarding experiences.”

  • Passions / hobbies?

  • Languages?


4. Expectations

  • “What do you expect from us?”

  • “What do you expect from your team and team leader?”

  • “How important is stability in a company for you?”


5. Team Fit

  • Emphasize: team player is highly needed

  • Strong e-learning mentality (80% e-learning, plus peer support)

  • Training track available for onboarding

  • “How do you feel about administration, documentation, and reporting?” 


6. Technical Questions

  • Development background:

      • Have you ever used frameworks in PHP?
      • How do you concatenate 2 strings in PHP?
      • What experience do you have in development?
      • Any experience using/connecting/developing java?
          • How do you concatenate 2 strings in java?

      • API experience:

        • Any experience using/connecting/developing API.

        • Postman usage?

      • Portfolio: “Do you have any projects or code samples to share?”

      • Tools & platforms:

        • How would you rate yourself with excel ? Experience using pivot tables ?

        • MS Sharepoint?
        • What about loggings? eg Kibana, Grafana, Loki...?
        • Any experience using confluence ?
        • What is your JIRA experience ?

         


      7. Conclusion

      • Candidate’s questions, feedback, or advice

      • Global impression after the talk
      Back to top